tl;dr: On March 21th 2022 the Cellar C1 cluster will reach its end of life. So we ask you to perform a migration to a newer cluster Cellar, which will also improve performance. The C1 cluster did not accept new add-ons since the 20th January 2019.

In fact, data need to be migrated from this old add-on to a new Cellar add-on. Newly created Cellar C2 add-ons come with various improvements :

• A better S3 protocol support (including the AWS V4 signature)
• Improved upload and download performances (x3 for upload, x2 for download)
• Improved resilience and availability of your data (Data is now replicated across two datacenters more than 20km apart)

How to migrate my data?

We can help you to migrate your data by syncing it directly on our side. To do that, reach the support and include in your message source and destination add-ons, including the buckets to migrate. The support team is here to help.

If you wish to migrate on your side, or at least keep your buckets synchronized, we built a simple tool to help you: Cellar migration tool.
You can run this tool as many times as you need. It will only synchronize objects that are different between the source and the destination buckets.
If you do not feel comfortable using it, you can also use the s3cmd sync command from the s3cmd tool.

If your application handle it, we encourage you to upload new objects as soon as possible to the new bucket. Then when you need to query that object, your application can query both buckets (old and new) to get it. You can also store the complete URL to make this easier. This should help you transition from one bucket to another without downtime.

Please note that we can't make sure that the buckets names you use will be available on the destination cluster. If you have a name conflict, please contact us and we will work something out.

A few days before the deadline, we will have short service brown-outs to remind customers that the service is going to be shut down. Those brown-outs will be announced on our status page a few days before. Make sure to subscribe to Status Updates to receive a notification.

What will happen if I can't do the migration?

If you can't do the migration or have any questions about it, we strongly recommend that you contact our support team via the console.
Before shutting down the cluster, we will backup your data and keep it for 6 months. Our support team will be able to provide you a download link or re-inject the data in a new bucket if you wish to recover it.

Well, it's already the end of our Open Cloud offer. But don't be sad, we have good news anyway!
So, we are coming up with a brand new administration console, with a great new design (no more bootstrap-everywhere!).

What's new?

Brand New Design
A complete rework of the console's interface has been necessary. That was mandatory to reach our simplicity and intuitiveness requirements.
Abandoning Twitter Bootstrap step-by-step was part of the process, and helped us to get our visual identity back. We have reworked everything from scratch to achieve a rock-solid and sleek UX, like every true Cloud service.

Consumption statistics
Among all our users' needs, one of the most prominent was more visibility on their drops consumption.
Today we've added charts and predictions, and new kinds of statistics will be available in the near future.

Logs
Logs are now available right in your app's dashboard. When deploying an app for the first time, logs are crucial to make sure everything run smoothly.

Pausing apps You have the ability to pause an application.
So now you can can play with different apps and pay only for what you consume.

Organizations and roles
One the most important features of this update: organisations. Within an organisation you can add users, with a role-based management.

Live chat for feedback and support
A live chat solution has been added to Clever Cloud. Thanks to iAdvize, reaching our support has never been so easy and fast. Now, a human will be available for every question you have.

Version française:

Certes, c'est déjà la fin de notre offre "Open Cloud". Mais on ne pouvait pas vous laisser commencer la semaine avec cette triste nouvelle, qui nous affecte un peu aussi.

C'est donc avec une console d'administration toute neuve et faite 100% maison (fini l'utilisation de Twitter Bootstrap à tout va) que l'on vous propose.

Une rapide présentation des nouveautés s'impose :

Tout nouveau Design
Avec l'ensemble des fonctionnalités ajoutées, une refonte du design a été nécessaire pour atteindre le niveau de simplicité et d'intuitivité que nous exigeons.
En abandonnant petit à petit le framework Twitter Bootstrap pour regagner à nouveau notre identité, nous avons cherché dans un même temps à apporter une expérience utilisateur solide et épurée, représentative d'un véritable service Cloud.

Statistiques de consommation
L'une des demandes les plus récurrentes de nos utilisateurs était une meilleure visibilité sur leur consommation d'hébergement.
Nous y répondons aujourd'hui, avec un ensemble de statistiques, qui évolueront encore dans le temps.

Logs
Un autre point essentiel: l'ajout des logs. Ceux-ci sont désormais présents pour chaque application.

Pause Les applications peuvent également être mises en pause. Chose pratique pour vos tests techniques et ne pas consommer toutes vos drops sans perdre la configuration de vos apps.

Organisations et rôles
L'une des fonctionnalités les plus importantes de cette mise à jour : la possibilité de créer des organisations et d'y associer des membres, avec différents types de rôles (administrateur, développeur, comptable etc…)

Support par live chat
Enfin, nous avons opté pour un niveau de support encore plus réactif.
L'intégration de la solution d'iAdvize vous permet de dialoguer avec notre équipe de support technique, pour nous permettre de répondre à toutes vos questions.